✔ Free Shipping on all orders within our delivery regions in Canada.

Additional fees may apply for remote or out-of-coverage areas (quoted individually).

Order Cut-Off: 5 PM EST

Processing Time: 5–5 business days

Transit Time: 3–9 business days

Delivery Days: Monday–Friday

Carrier: Frontier Supply Chain Solutions

We aim to deliver as quickly as possible, and you will receive tracking as soon as your order ships.

You may request a delivery address change within 24 hours of placing your order.

Once your order has shipped, address changes are no longer possible.

To request a change:

📧 sales@martysfurniture.ca

📞 +1 (437) 218-5981

We do not ship a single order to multiple addresses.

If you require delivery to different locations, please place separate orders.

If the address provided at checkout is incorrect and the shipment is returned to us, the customer is responsible for all re-shipping fees.

Although we aim to meet our timelines, unforeseen delays may happen.

If your order is delayed beyond 11 business days, our team will reach out with an update.

Once your order has shipped, we will email you a tracking number.

You can use this to follow your shipment’s progress from our facility to your home.

If your order arrives visibly damaged:

If you are home:

– Refuse delivery

– Notify us immediately

If delivered while you were away:

– Take photos of the damage

– Contact us for next steps

We will assist you with a replacement or resolution as quickly as possible.

If you have questions about your shipment, delivery timeline, or tracking details, our team is here to help.

📍 Showroom: 565 Otto Road, Mississauga, ON

⏰ Hours: 10 AM – 5 PM EST

📞 Phone: +1 (437) 218-5981

📧 Email: sales@martysfurniture.ca