FAQs
Frequently Asked Questions (FAQs) - Marty's Furniture
At Marty's Furniture, we strive to provide the best shopping experience. Below are answers to common questions regarding our shipping, returns, and policies.
Shipping & Delivery
Do you offer free shipping?
Yes! Enjoy Free Shipping on all orders.
What are the shipping and processing times?
Can I change my shipping address after placing an order?
Do you ship to multiple addresses?
What happens if I enter an incorrect address?
What if my order is delayed?
How can I track my order?
What should I do if my package is damaged?
Returns & Refunds
What is your return policy?
We offer a30-day return policy from the delivery date.
How do I return an item?
Are there any return costs?
What items are eligible for return?
How long does it take to process a return?
How will I receive my refund?
Can I return custom-made furniture?
What if my refund is delayed?
Damages & Problems
What should I do if I receive a defective item?
- Inspect your order upon arrival.
- Report damages, defects, or incorrect items immediately.
- Send a photo or video of the issue for quick resolution.