1. Items must be unused, unassembled, and in original condition.

2. Original packaging must be included.

3. A receipt or proof of purchase is required.
Return Period: 30 days from delivery.

1. For defective or damaged products: No cost.

2. For customer remorse (change of mind): No cost.

3. Return Method: In-store or via prepaid return label.

4. Return Currency: CAD ($).

1. Processing Time: Returns are processed within 5 days of receiving the item.

2. Refund Method: Refunds are issued to the original payment method within 10 days after inspection.

1. Custom and made-to-order furniture are non-returnable unless defective.

2. Defective custom items will be replaced with an identical item of the same size and model.

3. Please review size and specifications before ordering.

1. Check your bank account.

2. Contact your credit card provider (processing delays may occur).

3. Contact your bank.

4. If still unresolved, email sales@martysfurniture.ca for assistance.

1. Inspect your order upon receipt and report any defects, damages, or incorrect items immediately.

2. Email photos or video of any damage to sales@martysfurniture.ca for prompt resolution.

1. Once your return is received and inspected, we will send a confirmation email.

2 .Refunds are processed to your original payment method within 10 days of approval.

Showroom: 565 Otto Road, Mississauga, ON

Hours: 10 am – 5 pm EST

Phone: +1 (437) 218-5981

Email: sales@martysfurniture.ca